Index

Orders

eBay offers buyers the opportunity to process various purchases from the same seller in one and the same order.

GarageSale’s Orders section keeps tracks of incoming orders and is automatically synced with eBay. It provides you with all the necessary details to process and ship your orders.

Once you select an order you can view its date, buyer address, order status and a list of all ordered items in the content area.

More information such as buyer details, shipping details, fees and costs can be accessed via the Inspector sidebar. These details will automatically download from eBay, if available.

Order details that can be provided manually:

• Internal Order ID: This optional info allows you to insert your own order ID for internal use only.
• Tracking ID: This detail is crucial for buyers to be able to track their purchases, as GarageSale automatically shares this info with eBay. eBay will only accept the tracking ID if a “Shipping Service” is selected.
• Carrier: Select the desired shipping provider. This menu can be edited, see chapter Hide Carriers You Never Use.
• Actual Shipping: You can provide the actual shipping cost in the “Actual Shipping” field. As GarageSale generates reports, the price difference will be taken into account when calculating the profits.
• Item Cost: This field contains the cost for the item sold. Its content is copied from the “Item Cost” field in the corresponding listing.
• Private Comment: Ideal for internal memos, which are for your eyes only.

Good to know:

In the GarageSale Settings you can select how orders should be shown in the left outline view (Buyer Name, Buyer Account, or Listing Title). There you can also determine how frequently GarageSale should check for order updates.